Legal
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and MooreFlow AI, LLC ("MooreFlow AI," "we," "us," or "our"), governing your access to and use of our website at mooreflow.ai and all related services, software, and products (collectively, the "Services").
By accessing our website or signing up for our Services, you agree that you have read and agree to these Terms. If you do not agree, you must discontinue use of our Services immediately.
MooreFlow AI provides AI-powered business automation services designed to help local service businesses capture leads, respond to inquiries, and book appointments automatically. Our Services include, but are not limited to:
You must be at least 18 years of age and have the legal authority to enter into binding contracts to use our Services. By using the Services, you represent and warrant that you meet these requirements and that all information you provide to us is accurate and complete.
To access certain features of the Services, you may be required to register for an account. You agree to:
We reserve the right to suspend or terminate your account at our discretion if we believe you have violated these Terms.
Our pricing is customized based on your business size and service requirements. All fees are outlined in your Service Agreement or Order Form. By providing payment information, you authorize us to charge your payment method for all fees incurred.
Subscription-based Services are billed on a recurring basis (monthly or annually, as agreed). Subscriptions automatically renew unless cancelled at least 7 days before the renewal date.
All fees are non-refundable except as expressly stated in your Service Agreement. If you believe you have been charged in error, contact us within 30 days of the charge at info@mooreflow.ai.
Overdue balances may accrue interest at 1.5% per month or the maximum rate permitted by law, whichever is lower. We reserve the right to suspend Services for accounts with outstanding balances.
You agree to use our Services only for lawful purposes and in accordance with these Terms. You must not use the Services to:
All content, features, and functionality of the Services — including software, text, graphics, logos, designs, and data — are owned by MooreFlow AI or its licensors and are protected by copyright, trademark, patent, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our Services without our prior written consent.
You retain ownership of any content, data, or materials you provide to us ("Client Content"). By providing Client Content, you grant MooreFlow AI a non-exclusive, worldwide, royalty-free license to use, reproduce, and process your Client Content solely to provide and improve the Services.
If you submit feedback, suggestions, or ideas about the Services, you grant MooreFlow AI the right to use such feedback without restriction or compensation to you.
Each party agrees to keep the other party's confidential information strictly confidential and not to disclose it to any third party without prior written consent. Confidential information includes, but is not limited to, business strategies, pricing, customer data, technical information, and any information marked as confidential.
Your use of the Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. You represent that you have obtained all necessary consents to provide any personal data to us and to allow us to process it as described in our Privacy Policy.
Our Services may integrate with or link to third-party platforms (e.g., Google Calendar, Calendly, CRM systems, messaging platforms). We are not responsible for the availability, accuracy, or practices of any third-party services. Your use of third-party services is governed by their respective terms and policies.
THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT.
WE DO NOT WARRANT THAT: (A) THE SERVICES WILL MEET YOUR SPECIFIC REQUIREMENTS; (B) THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (C) ANY RESULTS OBTAINED FROM USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE.
TO THE FULLEST EXTENT PERMITTED BY LAW, MOOREFLOW AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT PAID BY YOU TO MOOREFLOW AI IN THE THREE (3) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).
You agree to indemnify, defend, and hold harmless MooreFlow AI and its officers, directors, employees, agents, and partners from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way related to: (a) your access to or use of the Services; (b) your violation of these Terms; (c) your violation of any third-party rights; or (d) your Client Content.
These Terms remain in effect as long as you use the Services. Either party may terminate the relationship with notice as specified in your Service Agreement. Upon termination:
These Terms shall be governed by the laws of the State of Georgia, without regard to its conflict of law provisions. Any disputes arising under these Terms shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be submitted to binding arbitration in Atlanta, Georgia, under the rules of the American Arbitration Association.
You waive any right to participate in a class action lawsuit or class-wide arbitration.
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of the Services after such changes constitutes your acceptance of the revised Terms.
If you have any questions about these Terms and Conditions, please contact us: