Legal

Privacy Policy

Last updated: March 26, 2026  ·  Effective: March 26, 2026

MooreFlow AI is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our Services. Please read it carefully.

1. Who We Are

MooreFlow AI, LLC ("MooreFlow AI," "we," "us," or "our") is an AI-powered business automation company headquartered in Georgia. We provide AI receptionist, lead capture, and appointment booking services for local service businesses.

2. Information We Collect

2.1 Information You Provide Directly

We collect information you voluntarily provide when you:

This may include your full name, business name, email address, phone number, business type, and any messages or notes you submit.

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain technical data, including:

2.3 Information From Third Parties

We may receive information about you from third-party sources such as:

3. How We Use Your Information

We use the information we collect for the following purposes:

Purpose Legal Basis
Provide, operate, and improve our Services Contract performance
Respond to your inquiries and provide customer support Contract performance / Legitimate interest
Process payments and manage billing Contract performance
Send transactional emails and SMS (confirmations, updates) Contract performance
Send marketing communications (with your consent) Consent
Analyze usage patterns to improve the platform Legitimate interest
Comply with legal obligations Legal obligation
Prevent fraud and ensure security Legitimate interest

4. Cookies & Tracking Technologies

4.1 What Are Cookies?

Cookies are small text files placed on your device when you visit our website. They help us provide a better experience by remembering your preferences and understanding how you use our site.

4.2 Types of Cookies We Use

4.3 Managing Cookies

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website. For more information, visit allaboutcookies.org.

5. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information in the following limited circumstances:

5.1 Service Providers

We share data with trusted third-party vendors who assist us in operating our Services, such as:

These providers are contractually obligated to keep your information confidential and use it only to provide services on our behalf.

5.2 Business Transfers

If MooreFlow AI undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.

5.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid legal requests (e.g., subpoenas, court orders, government inquiries).

5.4 Protection of Rights

We may share information to protect the rights, property, or safety of MooreFlow AI, our clients, or the public.

6. Data Retention

We retain your personal information for as long as necessary to provide the Services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When information is no longer needed, we securely delete or anonymize it.

7. Data Security

We implement industry-standard technical and organizational security measures to protect your personal information, including:

While we take reasonable precautions to protect your data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

To exercise any of these rights, contact us at info@mooreflow.ai. We will respond within 30 days.

9. SMS & Text Message Communications

If you opt in to receive SMS communications from MooreFlow AI, you consent to receiving automated text messages at the phone number you provide. Message and data rates may apply. You can opt out at any time by replying STOP to any message or contacting us at info@mooreflow.ai.

We do not share your mobile phone number with third parties for their own marketing purposes.

10. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly. If you believe we have collected data from a minor, contact us at info@mooreflow.ai.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information. To submit a CCPA request, contact us at info@mooreflow.ai.

13. International Data Transfers

MooreFlow AI operates primarily in the United States. If you access our Services from outside the U.S., your information may be transferred to and processed in the U.S., where privacy laws may differ from those in your country. By using our Services, you consent to this transfer.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy on this page with a new "Last updated" date. For material changes, we may notify you by email or through a prominent notice on our website.

Your continued use of our Services after the effective date of the revised policy constitutes your acceptance of the changes.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: